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Error Loading Pages
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08-Mar 2018 02:00 #1
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Error Loading Pages
Some people at the moment may experience errors when they load some random pages in the Game.

I can see these errors in my error log, but to my full bewilderment, I cannot replicate them. When I follow exactly the same link as they, using the same credentials, I'm not getting any errors neither on the server or on my local laptop.

Moreover, the same people (some of them) have no issues when using a different [mobile] device.

I'm investigating this issue and will post an update as soon as I have something.

Meanwhile, if you are the one who is having this issue, can you please let me know what browser(s) you were using.

Thank you,
Thank You
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09-Mar 2018 02:56 #2
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Re: Error Loading Pages
It looks like it was/is a combination of slow loading pages and fast fingers. From what I gathered, it usually happens after some of the Roll Up Your Sleeves jobs are completed. Then [I assume] if the pages are not loading fast enough, and you click to Roll it up again, some variables may not be processed yet properly on the back end and got mashed up with new numbers.

So, since pages are loading at the moment, it shouldn't happen, and if it does, just give it a second or two for a page to finish loading before you roll up your sleeves again Wink

Cool


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27-Mar 2018 00:29 #3
ReaverOf
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Re: Error Loading Pages
I have the issue and no amount of waiting time seems to fix it. But if I connect to my phone it works fine. So I guess I should try to purge the cookies ?
Last Edited: 00:30 27-Mar-18 by ReaverOf
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27-Mar 2018 01:01 #4
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Re: Error Loading Pages
Try Ctrl + F5 on the main town screen and let me know if it helped Happy You can try purging the cookies as well if Ctrl + F5 didn't help
If you have any questions or problems related to Undecima, do not hesitate to ask them on the forum, send me a private message, or email to support@undecima.com
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27-Mar 2018 02:47 #5
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Re: Error Loading Pages
I'm not sure if it was just a coincidence, but about the same time, somebody from Viet Nam tried to hack into the server, which caused a bit of slow-down. I blocked his/her IP and after a while, everything seemingly got back to normal. I'm not a big specialist in this area, but probably it was related as when they do that, the server is quite busy while they are knocking many times every second. Well, anyways - hope it works fine now Happy

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16-Apr 2018 22:16 #6
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Re: Error Loading Pages
I can see in my Error Logs that people still had this issue from time to time, sorry about that Sorry I was wracking my brain trying to figure out what it was as I couldn't simulate it neither on my local laptop or on the server and I think I finally managed to tackle it (fingers crossed).

It usually was first happening after Roll Up Your Sleeves in one of the buildings where you can boost your tasks (e.g. Building Quarters, Blacksmith, etc.), and then it would not let you in any building where you can Roll Up Your Sleeves.

If you are still happened to have this issue, please let me know and I'll have a further digging Well Done
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08-Jun 2018 11:48 #7
Sesame
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Re: Error Loading Pages
For some reason I can't open the Keep page.
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08-Jun 2018 23:28 #8
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Re: Error Loading Pages
Thank you, found a problem, it's not related to anything above, it's purely you being a Soul Mate of a Crown Holder. Will let you know when it's fixed (and reward of course granted Wink )

Thank You
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09-Jun 2018 01:12 #9
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Re: Error Loading Pages
Fixed Wink

Well Done
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